RETURN & REFUND
1. Return
We accept returns for any items that are in new, unworn, and resalable condition within 14 days from the delivery date of your order. To initiate a return, click here.
Once a return label has been issued, the timer must be brought to USPS within 14 days of being issued the return label.
If you received a defective or incorrect item, we apologize for the inconvenience and will provide you with a prepaid return shipping label. In this case, we will not charge you for any shipping costs.
We reserve the right to refuse a return and refund for any items that are damaged, worn, or altered in any way. If we receive a returned item that cannot be resold, we will notify you and offer to return the item to you at your expense. If you choose not to have the item returned, we will dispose of it responsibly.
Examples of items that cannot be resold include:
- Items with stains, tears, or rips
- Items with a strong odor (e.g., smoke, perfume)
- Items with missing tags or packaging
2. Refunds
Once we receive your returned item and verify that it meets our return policy requirements, we will process your refund within 7-10 business days. Please note that we do not refund shipping costs unless we made a mistake with your order.